Effective date: March 24, 2026
Last updated: March 24, 2026
1. Introduction
Metalympics Limited ("we," "us," or "our") operates the Knobase public website at https://knobase.com and related public-facing pages and inquiry surfaces (the "Site").
This Privacy Policy explains how we collect, use, and protect personal data when you browse the Site, contact us, request a conversation, or otherwise interact with our public web presence.
Company contact information
Metalympics LimitedRm 1212, Spaces Two Sky Parc12/F, Two Sky Parc51 Hung To Road, Kwun Tong, KowloonHong Kong SAR
Privacy: privacy@knobase.com
General: info@knobase.com
2. Personal data we collect
2.1 Information you provide directly
- Name, email address, organization, and message content when you contact us
- Scheduling or meeting-request information submitted through embedded booking tools
- Any information you voluntarily send by email or through other direct outreach
2.2 Information collected automatically
- IP address, device type, browser type, operating system, and basic server log information
- Pages visited, referral source, and on-site interaction data
- Basic analytics or event information where analytics tooling is enabled
2.3 Third-party tools
The Site may use third-party services that receive limited information as part of normal operation, including:
- Hosting and infrastructure providers
- Analytics providers
- Scheduling providers used for booking conversations
- Email and communications providers
3. How we use personal data
- To respond to inquiries, partnership outreach, and enterprise conversations
- To schedule meetings and follow up on requested contact
- To understand how the Site is used and improve messaging, navigation, and performance
- To maintain security, detect abuse, and protect the Site and our systems
- To comply with legal obligations and defend legal claims where necessary
4. Legal bases and lawful handling
Where applicable, we process personal data on the basis of legitimate interests, performance of pre-contractual steps you request, consent where required, and compliance with applicable legal obligations.
5. Analytics, cookies, and embedded tools
The Site may use cookies or similar technologies for analytics, basic site functionality, and embedded meeting booking experiences. These technologies help us understand traffic patterns and support requested interactions such as scheduling a call.
If we enable optional analytics tools, they may collect event-level usage information such as page views, referral sources, and selected interaction events on public pages.
6. Sharing and disclosure
We do not sell personal data. We may share data only with:
- Service providers that support hosting, analytics, scheduling, email, or other routine site operations
- Professional advisors, regulators, or law enforcement where legally required
- Successors in connection with a merger, acquisition, restructuring, or sale of assets
7. Data retention
We keep personal data only for as long as reasonably necessary for the purpose it was collected, including responding to inquiries, maintaining records of business conversations, improving the Site, and satisfying legal, accounting, or security requirements.
8. International transfers
The Site and its service providers may process data in multiple jurisdictions. By using the Site, you understand that your information may be transferred to and processed outside your home jurisdiction, subject to appropriate safeguards where required by law.
9. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data.
To make a privacy request, contact privacy@knobase.com.
10. Security
We take reasonable technical and organizational measures to protect personal data, but no website or internet transmission can be guaranteed fully secure. You should avoid sending sensitive information through public web forms unless necessary.
11. Third-party links
The Site may link to third-party websites or products, including other Knobase product surfaces such as https://workspace.knobase.com, https://agent.knobase.com, and https://block.knobase.com. Their privacy practices may differ, and we encourage you to review their respective policies.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the revised effective date.
13. Contact
For privacy matters, contact privacy@knobase.com.
For general questions about the Site, contact support@knobase.com or info@knobase.com.